The time and resources required for a successful ITIL implementation, combined with the critical need to achieve organizational and behavioral change, requires buy-in from IT management and staffs, and business leaders. If an ITIL initiative is regarded as “IT-only” or is classed as an IT project, there is little shared accountability and commitment and far too often no measureable improvement.
Remember that ITIL is a means to an end, not an end in itself. The main aim is to improve the value IT delivers to the business, which includes reducing cost and enabling greater business productivity and growth. The goals should be agreed upon through an active and ongoing dialogue between IT and business teams.
Therefore, we have come up with ITIL training courses which are in congruence to the needs of learning for those who want to excel their arena. We have experienced practitioners who have excelled themselves with practice of long time. It’s the experience of more than two decades that eStomi has in ITIL.
We have specialized courses to offer for all the interested to understand ITSM. as this course will provide the candidates with the knowledge of ITSM across various industries and its applications in all sectors.
ITIL processes are grouped into stages:
1. Service Strategy
2.Service Design
3.Service Transition
4.Service Operation
and Continual Service Improvement.
It’s so correct to say that these processes are very much needed in every industry we go to.
Why ITIL is a must learn?
Here’s the answer:
- ITIL is proven and accepted all around the globe
- It brings quality, reliability and better service
- Better customer and employee relations.
- Makes you a better competitor.
- Standardization and simplicity of work.
Hence, abolishing a taboo of ITIL is only suitable for IT industries. We believe in stepping stones one by one so we have designed various levels from foundation to the latter.
