Operating environment for global organizations in today’s times is increasingly getting complex. While IT is no longer a support function in an organization, transformation of functional areas needs to be in harmony with the business strategy too. As change becomes the new normal in the business world, organizations today need to reinvent in order to[…]
Innovation is nothing without execution. New ideas, wherever they stem from, are worth nothing until they make it into reality. However, in today’s tough economic climate, getting budget for IT projects can be a real challenge. The business case is the stage at which most new innovations are likely to stumble. No budget means no[…]
It is of no surprise that each and every software company today is fundamentally becoming a service company. In this major transformation and transition to a services dominated world , IT is placed right at the center but it comes along with some challenges that IT teams have to face . In here comes the[…]
IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of an organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value. When we talk about ITSM and its benefits for business, there are few basic questions that pop up[…]
In a constantly changing global economy where every day new technologies and digital platforms keep flooding in, it becomes difficult for businesses and to maintain stability . To survive this kind of surge in advanced technologies, it is important for organizations to regularly assess their skills base so that they can accommodate and adjust to[…]
Business Service Management in Healthcare Business Service Management (BSM) is a methodology that is used by Information Technology (IT) organizations and businesses to guide in the organization, operation, and management of IT Services. The adoption of BSM concepts in the healthcare aims to examine the key performance indicators of a particular healthcare department. The BSM helps[…]
