All that glitters is gold :-)

In today’s world, it is not just about what glitters, it is rather what one can make truly glitter. Many of the startups seem to innovate and creativity seems to have flourished all over the world. Newbies seem to have charged up to do something different (definition of “different/disruptive” also seems to have changed though)[…]

Graceful v/s Manipulative Sales

One of the Portuguese proverb says -“Stumbling is not falling”. Well, this time I would like to congratulate one of our competitors for winning a bid to implement Helpdesk and teaching us a good Sales lesson. Although the competitor does not practice the technology we use, this incident has helped us to prepare better by[…]

Beat OR get beaten

HR department of one of our customers had setup a leadership meeting to discuss customer issues and come up with solutions. I had another design meeting clash and as you may have guessed, I had opted to be part of design meeting. Halfway through, I received the call from a senior leader to be part[…]

Aah se Aha tak

Do you remember the popular Iodex advertisement? It gave a very simple but yet a meaningful message about pain relief. Today, we are at a stage where, to some extent, we find ourselves in Aha moment compared to Aah or Ouch moment that we had about 4 months ago when we started cleaning up mess[…]

Paralyzed Productivity

Day #8: I was sitting in one of our customer’s office; staring at the ailing Productivity. It was at its low, dejected and lying there waiting for ‘someone’ to inject a ‘proper’ healthy life back into it. It was tired of egomaniacs trying out different theories and a few folks following processes, blindly. I had[…]