IoT

Should we consider ITSM for polygamy?

Posted on by admin

ITSM (IT Service Management) has been enjoying the success of being a bachelor, groomed by various product vendors and attracted by customers. It has been a darling of customer success and customer support for a while. Of late, many of the customers have started adopting it further and considering the customer interactions via different sources[…]

IoT (Internet of Things) OR IoB (Internet of Business)?

Posted on by Chetan Nagaonkar

Due to technology, internet has been revolutionized from boffins to geeks to masses to mobility to Internet of Things. The impact has been felt in different segments like education, healthcare, communications, business, entertainment, logistics etc. As per different sources, when population of the world is expected to be 7.6 billion by 2020, the connected device[…]