This Whitepaper was submitted to QAI. Since the document is in pdf that comprises of pictures/figures, I intend to specify the url to directly view it in pdf. You can access the blog from. Would you like to know what do I consider ITSMizing customers? Before you review the whitepaper that I am referring, I[…]
IT Service Management has become a popular discussion amongst CIOs these days. It is a process-based practice to align delivery of IT services with the business. It is evolving rapidly and hence, it necessitates a need to educate customers and help them to improve their support/services by introducing or aligning their processes with ITIL guidelines.This[…]
2011-2012 Financial year has been a fruitful for eStomi. We have doubled our customer base and employee base although merely enhancing the number of employees and customers without value addition have never been the objective of eStomi. The reader will enjoy the insights of eStomi “2011-2012” journey. We are glad and proud to not have lost the[…]
