Our journey of managing different sets of customers with different expectations continues. We have been able to deliver few important milestones that were pending for ages. We have been able to resolve a few technical glitches that even the product organizations have not been able to. Past few weeks, we have made a few mistakes[…]
2011-2012 Financial year has been a fruitful for eStomi. We have doubled our customer base and employee base although merely enhancing the number of employees and customers without value addition have never been the objective of eStomi. The reader will enjoy the insights of eStomi “2011-2012” journey. We are glad and proud to not have lost the[…]
Do you remember the popular Iodex advertisement? It gave a very simple but yet a meaningful message about pain relief. Today, we are at a stage where, to some extent, we find ourselves in Aha moment compared to Aah or Ouch moment that we had about 4 months ago when we started cleaning up mess[…]
In this fast world, we are so much obsessed with hurrying that we tend to get all things done ASAP. Every account manager or customer answers that he wished the results to be delivered yesterday, when asked on timelines. Net result? Many a times, the quality goes for a toss. It took nearly 22 years[…]
Let me start this short blog by listing the typical myths that sometimes unknowingly bog down many people – • I can’t lead if I am not at the top • When I get to the top, then I’ll learn to lead • When I get to the top, I’ll be in control • I[…]
Although I had published my previous blog on ‘Paralyzed Productivity’; I was not too happy about it. I admit, in a hurry of keeping my commitment of publishing at least one blog every month; I had narrated my latest experience with one of our customer and had ended up sharing mostly the pain points without[…]
Day #8: I was sitting in one of our customer’s office; staring at the ailing Productivity. It was at its low, dejected and lying there waiting for ‘someone’ to inject a ‘proper’ healthy life back into it. It was tired of egomaniacs trying out different theories and a few folks following processes, blindly. I had[…]
